Privacy Policy

Design Build & Maintain (DBM), a division of Level Building Solutions Pty Ltd (“DBM”, “we”, “our” or “us”), is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website, you agree to the collection and use of your information as outlined in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Company name
Email address
Phone number
Project details or enquiry information
Any other information you choose to provide through our contact forms or correspondence

We may also collect non-identifiable information such as your IP address, browser type, device information and website usage statistics to help improve our website and services.

How We Use Your Information

We use your information to:

Respond to enquiries and requests
Prepare quotations and proposals
Deliver our construction and maintenance services
Communicate with you about your project
Improve our website and customer experience
Meet legal and regulatory obligations

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic and enhance your browsing experience.

You can disable cookies through your browser settings, although some parts of the website may not function as intended.

Disclosure of Information

We may disclose your information to trusted third parties where necessary to provide our services, including subcontractors, suppliers, professional advisers, IT service providers or government authorities where required by law.

All third parties are expected to handle personal information responsibly and only for the purposes for which it is provided.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure through appropriate administrative, technical and physical safeguards.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their individual privacy policies.

Access and Correction

You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate or out of date.

To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal obligations or website functionality. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we manage your personal information, please contact us.

Design Build & Maintain (DBM)
A division of Level Building Solutions Pty Ltd

Email: service@nswdbm.com.au
Phone: (02) 4658 2761

Last updated: August 2026